IPTVON Privacy Policy

Last updated: October 5, 2026

At IPTVON, your privacy and digital security are fundamental priorities. This Privacy Policy outlines what information we collect when you browse our website (iptvon.app), interact with our customer support, or use our streaming software services, and how that information is handled.

1. Information We Collect

We collect only the minimum necessary information to provide, maintain, and support our streaming services:

  • Account & Contact Details: When you subscribe or contact support, we collect your email address and name to transmit activation credentials and correspondence.
  • Technical Connection Logs: When connecting to our streaming delivery network, standard technical server logs record IP addresses, device user-agent headers, and timestamp metadata for session concurrency verification and server load balancing.
  • Customer Service Records: Inquiries submitted via our contact form or support email are stored to resolve technical setup issues.

2. How We Use Collected Information

Your information is strictly utilized to:

  • Generate and deliver your Xtream Codes API and playlist credentials.
  • Enforce device connection limits as specified by your active subscription plan.
  • Respond to customer support requests and troubleshoot playback issues.
  • Protect our platform against denial-of-service (DoS) attacks, fraud, and unauthorized abuse.

3. Cookies and Analytics

Our website uses strictly necessary functional cookies to retain session state and navigation preferences. We do not employ invasive cross-site tracking cookies or sell your personal browsing habits to third-party ad brokers.

4. Data Sharing & Third Parties

IPTVON does not sell, rent, or trade your personal data. We only share data with trusted third-party service providers (such as secure payment processors and transactional email delivery infrastructure) who are bound by strict confidentiality agreements and data processing terms.

5. Data Retention & Security

We implement robust administrative, technical, and physical security measures to safeguard your personal data. Account records are retained for the duration of your active subscription and deleted upon request or following account inactivity.

6. Your Rights (GDPR & CCPA Compliance)

Depending on your jurisdiction, you have the right to request access to the personal data we hold about you, request rectification of inaccurate records, or request erasure of your personal data. To exercise any of these rights, contact us at support@iptvon.app.

7. Updates to this Policy

We may periodically update this policy to reflect operational, legal, or regulatory requirements. Any modifications will be posted directly to this page with an updated revision date.